Bill expired

[Dossdew]

I try to buy the ipad last week by monthly installment way. I paid deposit already and when i check my bill expired but still charge money. How can i get money back!

[Cleoriff · Accepted solution]

@Dossdew 

Your deposit should be returned automatically to your account if you failed the credit checks.

However, you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Guide: How to find help & contact O2