Solved: Re: what are PREMIUM and INFORMATION SERVICES

Anonymous · ‎13-09-2017

i have been charged £5 for Premium and or Information Services, can anyone tell me wht these services are as I've never seen this one before.

Ruby

jonsie · ‎13-09-2017

Have a look at this link

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Help-I-have-been-a-victim-of-scam-What-can-I-do...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎13-09-2017

Have a look at this link

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Help-I-have-been-a-victim-of-scam-What-can-I-do...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎13-09-2017

@Anonymous

https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premium-rate-scam-What/td-p/968023

MI5 · ‎13-09-2017

What number is billing you?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎14-09-2017

@Anonymous You should get all the info you need if you follow the above links but please let us know if you have any more questions!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

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