Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238207 Views
  • 2 replies
  • 2 kudos

Resolved! Buying a payg phone off o2 without top up

Hi just got a sim only deal from o2 and want to buy a o2 phone with o2 firmware on for wifi calling and 4g calling. Just wondering as I got a sim only deal with o2 would I have buy the initial top up with the phone?? Thanks

Anonymous by Not applicable
  • 2083 Views
  • 4 replies
  • 0 kudos

Resolved! PAYG Balance Enquiry - Texting BALANCE to 20202 not working

I have a PAYG account and have texted BALANCE to 20202 several times today but haven't received a reply with my current balance. I also get a balance notification after every text message I send but haven't been getting those either. This was working...

Anonymous by Not applicable
  • 18680 Views
  • 6 replies
  • 0 kudos

Resolved! New SIM card

I lost my SIM card,so I updated my SIM card,I got my new SIM card today but it's showing no service.how do get the service switched to the new SIM card.

Anonymous by Not applicable
  • 1053 Views
  • 2 replies
  • 0 kudos

Resolved! Itemised bill

I need to be able to see how often a particular contact phoned me over the pasat 6 months and can find no way of doing this?Aplle only have the last 100 calls so no use on the phone - I thought I would be able to find it in my bills however the itemi...

Anonymous by Not applicable
  • 1623 Views
  • 3 replies
  • 0 kudos

Resolved! o2 refresh ‘upgrade on us’

Hi,I am now due an upgrade on o2 refresh after 12 months, it says ‘upgrade on us when you trade in your device’.I have just noticed though that it says something along the lines of ‘there is £410 outstanding on your device this will be added to your ...

Jamesey91 by Level 1: Joiner
  • 4397 Views
  • 5 replies
  • 0 kudos

Data usage excessive

For months now I have been using my data excessively quickly sometimes within the first week! This seemed really odd and I even took my phone into iPhone store to see if I could change any settings but the guy agreed that I'd done all I could. Then l...

Anonymous by Not applicable
  • 2424 Views
  • 6 replies
  • 0 kudos

Resolved! Terrible signal strength, dropped calls, 3g/4g?

Hi all, Been with o2 for 7 years now. Switched to them when moved to a new home as they were the strongest signal and former (Tmobile) was dropping calls/poor signal. I've noticed recently that my signal (still in same home) has gone to the dogs. Bot...

Anonymous by Not applicable
  • 2797 Views
  • 12 replies
  • 0 kudos

Resolved! I've lost my phone and SIM card

Hi there I've lost my phone and SIM card I need to put a hold on the account as well as pay the bill

Anonymous by Not applicable
  • 1591 Views
  • 4 replies
  • 0 kudos

Resolved! Best pay monthly plan

I'm looking a getting a pay monthly o2 mobile. Could anyone advise the best pay monthly, add ins or whatever plan for the following:My wife works in Spain during the summer and has a pay as you go o2 uk mobile and a Spanish mobile. I normally call th...

Frankg by Level 1: Joiner
  • 2227 Views
  • 16 replies
  • 0 kudos