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I have cleared my arrears this morning i have a monthly bill and it wont put my services back on

Dogzballz
Level 1: Joiner
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on ‎03-12-2024 17:22

on ‎03-12-2024 17:22

I have payed my arreas this morning my services have not been put back on i pay my bill 16 each month for this latest bill

ive tryed 202 wont put me through to customer servises jus wants me to pay bill 

help put my services back on 

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MI5
Level 94: Supreme
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on ‎03-12-2024 17:25

on ‎03-12-2024 17:25

@Dogzballz 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a direct debit to avoid future issues.

All details here Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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