website myO2 down, cant check bills

[Anonymous]

it shows when i clicked on my number on My O2 page.

Secure Connection Failed

An error occurred during a connection to identity.o2.co.uk. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.

[jonsie]

It's working ok for me at the moment.  Which browser?

[Cleoriff]

This is the second poster to report it this morning....I am ok.....but maybe @Anonymous or @Toby could advise whether this is a reported problem today?

[jonsie]

....but the website has been supposedly fixed now. Seems not for everyone...

[Toby]

Hi @Cleoriff,

I'll wait for @Anonymous to update us on which browser they are using and other info. I'll then escalate this if I need to.

[MI5]

Sounds like a user connection problem.

[jonsie]

It's not a general problem or we would be seeing far more posts about it. 

[browni]

@Toby, have a look at the pm I sent to you on 14th March.

[Toby]

Hi @browni,

If you could resend it that would be most helpful.

[Anonymous]

I use Firefox 38.0.5

All other websites work fine for me.

MyO2 view bill page still shows error today.

Secure Connection Failed

An error occurred during a connection to identity.o2.co.uk. Cannot communicate securely with peer: no common encryption algorithm(s). (Error code: ssl_error_no_cypher_overlap)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the web site owners to inform them of this problem.