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printing

Anonymous
Not applicable

can i print an itemised bill that shows all texts sent

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jonsie
Level 94: Supreme
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Registered:
  • View your latest bill in My O2
  • Scroll down to the bottom of that bill and click on View and print older bills
  • That will bring up the old style web page
  • Then simply use the drop down box for older bills. You can go back 18 months.
 

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Message 3 of 5
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jonsie
Level 94: Supreme
  • 96149 Posts
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  • 7177 Solutions
Registered:

jonsie
Level 94: Supreme
  • 96149 Posts
  • 613 Topics
  • 7177 Solutions
Registered:
  • View your latest bill in My O2
  • Scroll down to the bottom of that bill and click on View and print older bills
  • That will bring up the old style web page
  • Then simply use the drop down box for older bills. You can go back 18 months.
 
Message 3 of 5
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jonsie
Level 94: Supreme
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  • 7177 Solutions
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If you want texts that you have sent after your last bill you can see them using the previous method but at step 3, click on recent charges on the old style web page.

Message 4 of 5
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MI5
Level 94: Supreme
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Registered:
If you are PAYG you need to fill in a Subject Access Request and send it with £10 to get the info http://static.o2.co.uk/www/docs/kana/subjectaccessrequestform.pdf
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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