cancel
Showing results for 
Search instead for 
Did you mean: 

pixel 6

del4
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

can I change my esim for a new esim but keep my number as I won't to put it on a new phone any help will do slight_smile

Message 1 of 2
585 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151841 Posts
  • 650 Topics
  • 28845 Solutions
Registered:

@del4 

You need to get a new esim pack from O2 and then do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or pop in store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
581 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151841 Posts
  • 650 Topics
  • 28845 Solutions
Registered:

@del4 

You need to get a new esim pack from O2 and then do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or pop in store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
582 Views