Solved: Re: change bank details

Anonymous · ‎26-07-2015

Hi I can't seem to figure out how to change my bank account details. I have downloaded the O2 app and created a 4 digit pin and that take me to my account but I can see where it says I can change my bank details

jonsie · ‎26-07-2015

You can't change in the app, you need to do it on the PC.

https://mymobile.o2.co.uk/paymonthly/bills?disambiguation_id=d95d55b4-a7c0-4abe-9c08-ff4c8ecf21e6#/b...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎26-07-2015

You need to do it on your PC, I think and it's under the "bills" section.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎26-07-2015

edited as wrong link

jonsie · ‎26-07-2015

You can't change in the app, you need to do it on the PC.

https://mymobile.o2.co.uk/paymonthly/bills?disambiguation_id=d95d55b4-a7c0-4abe-9c08-ff4c8ecf21e6#/b...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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change bank details

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