Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Travelling Europe - is o2 travel worth it?

Hi Im traveling to europe (western and eastern) for abour 2 1/2 months. I'm wondering whether to get the o2 travel for 1.99/day data or just completley turn on roaming and use wifi. I know there wont always be wifi available though. If i get the o2 t...

Resolved! Spam Text 65065

Has anyone else received a text message from the above number? Message reads: FreeMsg: Use code 0000 to verify your purchase of £4.50 per week I have not signed up for anything and the no money has come out yet? and it better not do!! This must be sp...

Resolved! my phone is barred

my phone is barred and i dnt no how 2 fix it

Unable to get Bundle balance text

I normally text 'Balance' to 20202 to get my 'bundle' balance - minutes/texts/data and get an instant reply.For a week now I do not get a reply at all, so have no idea how many minutes etc I have left to last me until I can next buy a bundle.Very fru...

Resolved! keep PAYG tariff and move to new sim

Hi, I have inherited a phone which takes a micro sim. My current phone has a standard large sim and i'm not confident to cut it down to size. I sent off for a PAYG micro sim which fits the new phone but I want to keep my current number and tariff, th...

unlock iPhone 6

Hi, I am writing this message to suggest O2 to improve their customer services. I have recently received an iphone6 as a Xmas present which my friend bought it from carphonewarehouse in full amount. When I first insert my O2 SIM card and it was lock ...

Resolved! Displayed number when calling from abroad

Hello, wondering if anyone can help me.If I make a phone call whilst roaming in Europe, will my number be displayed with a +44 to the receiver or the country code for whatever country I am in at the time?Thanks for any help.

Resolved! Can I keep my old tariff when swapping to a new SIM?

Hi everyone, I'm currently on the old PAYG "Text and Call" tariff. But I've got a new phone and have ordered a new "Big Bundles" micro sim card for it as my old sim card won't fit. When I do a sim swap, do I keep my old tariff, or will I be automatic...

Resolved! End Of Contract

Hi, It's 20 days until I'm at the end of an o2 24 month contract. I have now purchased a new phone and o2 contract which starts/arrives in 15 days. Will there be a problem to switch phones a few days early from my existing contract? Do I need to canc...

Resolved! My sim swap hasnt worked

I am changing from pay as you go to contract and followed the instructions by text to swap my sim. Its been 60 hrs now (its supposed to be up to 24hrs) and my old sim hasnt deactivated and I dont want to do it again just incase it mucks up the whole ...

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