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Where is my Sim

verouille
Level 1: Joiner
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on ‎05-10-2023 15:58

on ‎05-10-2023 15:58

I ordered my sim on the 27th September 2023. I know delivery can take time but I can't use my number since it's being switched and my billing date starts from when I ordered it (I'm pretty sure?) so when exactly could I expect to receive it? It's been 7 working days, I am currently living in Switzerland and I've ordered it to my UK address yet my family have told me that I haven't received anything from you yet.

 

Please get back to me soon I would really appreciate it.

 

 

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MI5
Level 94: Supreme
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on ‎05-10-2023 15:59

on ‎05-10-2023 15:59

@verouille 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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