Visual voicemail on 6s plus

[Suzylou]

I’ve upgraded my sim only as I had sim only before got more data this time but I’ve lost my visual voicemail how do I get my visual voicemail
Back!

[jonsie]

You need to call customer service to have idata enabled. They have put you on the incorrect data bolt on

Guide: Coronavirus Community Help and Support 

[Suzylou]

They won’t answer the call as I tired yesterday

[jonsie]

Use any number in the link and choose any option @Suzylou 

[Suzylou]

What number in the link? I can’t see the link?

[jonsie]

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

[Suzylou]

Are these numbers free?

[Suzylou]

They won’t deal with visual voicemail

[MI5]

All 0800 numbers are free. Keep trying

[jonsie]

choose any option @Suzylou