Unable to purchase Black Friday SIM only deal (40gb 12 month contract)

[Ginger1959]

I am an existing O2 customer and am trying to purchase a SIM only monthly plan for my wife. The product is offered by O2 via the USwitch website. I have tried at least 6 times to purchase it starting on Friday 24th November 2023 and finally today on 30th November 2023. I am redirected to the O2 website but the purchase process stalls at the same point (setting up the direct debit) on each occasion. I have called Customer Services twice and have been given the same excuse that there is a problem with the website and to try again in a day or so as it is being resolved - it hasn't. The Customer Services Operatives say they are not allowed to offer that deal themselves and instead offer an alternative deal for a smaller amount of data over a longer period for 33% greater cost! How can I obtain this deal as it seems to be an impossible task?

[MI5]

@Ginger1959 

You can't until the website is fixed.

uswitch have deals all the time so if you must have an O2 sim, just keep trying, if not, go elsewhere.

[Ginger1959]

Well ... it's an answer I suppose. It is odd that O2 themselves offer the deal but do not allow their own staff to facilitate the purchase of it.

[MI5]

Nothing stranger than O2 these days unfortunately.

[Mark60]

It is not meant to be