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Microphone

HO12
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Hi, I have a Xperia 1IV . The microphone has failed for calls. The system mic test also confirms it's failed. Video seems to work. Any ideas before I seek O2 supp? Thanks. 

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MI5
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@HO12 

O2 repairs here https://www.o2.co.uk/help/device-and-sim-support/device-repairs

Sont repairs here https://services.sony.co.uk/supportMVC/en/BookService/Disclaimer?parameter=OTHER

You can also try local repair shops but warranty may be voided if non approved repairers are used.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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HO12
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Thanks

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