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Tariff Increase after 2 months

chrishill75
Level 1: Joiner
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I signed up to a 24 month fixed price contract at £22.00 per month (inc VAT) and my 3rd month of billing this has increased to £24.57 (inc VAT)... why is that?

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madasaf1sh
Level 78: King of Kings
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@chrishill75 

It is the Annual Price increase that you where made aware of very prominently when you signed up, and this happens every April.  And you dont have a fixed price contract as per your T&C's you read, agreed and signed. 

Full details are here:

https://www.o2.co.uk/prices

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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Cleoriff
Level 94: Supreme
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Hi @chrishill75 

It's the annual Retail Price Index (RPI)

https://www.o2.co.uk/prices 

Veritas Numquam Perit

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madasaf1sh
Level 78: King of Kings
  • 12134 Posts
  • 69 Topics
  • 3242 Solutions
Registered:

@chrishill75 

It is the Annual Price increase that you where made aware of very prominently when you signed up, and this happens every April.  And you dont have a fixed price contract as per your T&C's you read, agreed and signed. 

Full details are here:

https://www.o2.co.uk/prices

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 3
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