Spent Over Line Rental

[Anonymous]

I recieved a message earlier today that I had spent over my line rental and that I wouldnt be able to make/recieve calls and texts until I pay some money.

I paid what I was asked to pay about 5 hours ago and I still can't make/recieve any calls or texts.

Any idea when I can use my phone for what I pay to use it for again?? 

[Cleoriff]

You may need to wait till tomorrow when it gets updated. if not ring CS

http://www.o2.co.uk/contactus

[MI5]

Try after midnight.

[Anonymous]

Thanks for the replies.

I got through on the live chat.

They said it usually takes 24 hours for the block to be removed but they would do it there and then.

That was 7 hours ago and still nothing has changed.

Can't ring CS as my I can't ring anyone.

Nice day of travelling ahead now with a phone thats only useful as a paper weight.

[jonsie]

I personally don't have faith that Chat will sort this for you. You really need to call them if you can either borrow a phone or use a landline.

[Cleoriff]

Live chat? I doubt they would have done anything. As said it will take 24hrs but you need to speak directly to CS...