Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Please i Need Help

i just recieve an airtime monthly shocking bill from 02 of the sum of 951.60 just for calling my daughter abroad. pls can anyone help with a solution to tackle this bill. am very sad and disappointed

Travel to USA

I'm travelling to the USA next month and realised that O2 charge crazy prices for data roaming. My phone is locked (and i can't get it unlocked as its a business contract). Does anyone know if any of the US networks will work on my O2 locked UK iPhon...

Poor signal/Network

I'm asking for help as I am currently not happy with the service, I have been with O2 for around 5 years in total (2 years - pay as you go, 3 years - pay monthly). Over the past few weeks my signal has been really poor and I've been having to use my ...

Resolved! Closing contract - leaving UK

Hello, My contract is until April 2015. I will move abroad in September. Can I just pay my settlement for the phone and cancel the contract? Or do I have to pay a cancellation fee?Do I get any advantages if I will make a contract with O2 in the other...

Resolved! Cancelling Contract

I've had a contract with o2 for the past two years in my name, but my step son has been using the phone, not me. It's due to be cancelled the 21st this month, but I'm under the impression that it carries on automatically even though I haven't agreed ...

Resolved! Calling my daughters UK mobile while she is abroad

My daughter is currently flying to Corfu. She wants me to call her (UK registered) mobile when she lands.I called O2 and was told that this call will cost me £1 a minute, is this correct?

Resolved! moving abroad

in september i move abroad for work. i had 9 month left on my 2 year contract, Today i paid off my device plan and moved on to the Simplicity Unlimited 30D 1GB contract. my first question is, now im on the 30 day contract is my previous 2 year contra...

Resolved! Calling abroad on pay monthly

Hi, recently I signed a 24 month contract with O2 for Samsung Galaxy S5 for around £36/month. I'm quite happy with the tarfiff, but as I often make international calls, my latest bill is more than £80. Well, I can't say I wasn't expecting it, but I'd...

Resolved! cancel contract

had enough crap, cant wait any longer want to finish my contract early.........how do i go about ending it

Resolved! Increase Tariff

Hi guys, Was looking at increasing my contract data allowance from 1GB to 2GB a month today, so i went onto the my account and went to increase tariff, seen a one with 2GB and was about to continue when it says 24 month contract next to it... I'm cur...

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