Solved: Sim not working

LEGreen90 · ‎18-12-2018

Hiya I’ve just upgraded my mobile broadband tariff to a phone tariff...

I have another contract which is also a phone tariff...

i will be using this number in my new phone...

the new phone tariff is going in my iPad so I can use the data on it...

but i can’t get service...

is this because I’ve put a phone tariff in an iPad.....

if so can o2 sort this as I want to keep my original phone contract in my phone...

thanks

sorry for the rambling...hopefully it’s not too confusing

MI5 · ‎18-12-2018

Hi @LEGreen90

You'll need to contact customer services as you may need a different tariff to use the data in an iPad.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-12-2018

Hi @LEGreen90

You'll need to contact customer services as you may need a different tariff to use the data in an iPad.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎19-12-2018

Hi @LEGreen90, and welcome to the forum It'd be fantastic if you could keep us in the loopof your progress - there's some advice above, but if you have any other question let us know!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

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