Refund

[Hi]

Hi so it’s coming up to my third phone bill payment and I just would like to know, I’ve paid a £575 deposit for this contract which I was told would be refunded after 3 months. Do I have to call up and tell them that I want the money sent to my bank? Will it just come through itself? Can anyone help

[MI5 · Accepted solution]

@Hi
It will be applied to your 4th bill.
Once it's on your account, you can call to have it transferred to your bank.

[jonsie]

^^^

That's right, you have to make that third payment so another month before you get the oney refunded to you.

[Jezz]

Hello, 

as long as there are no failed payments since you took out the contract it should be on your 4th pay monthly invoice if there has been a failed payment it will start again. 

[jonsie]

I have to say that must be one of the biggest deposits to have to find, I think I would have saved a little extra and then bought the phone outright with a sim only contract.

[Cleoriff]

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@jonsie wrote:

I have to say that must be one of the biggest deposits to have to find, I think I would have saved a little extra and then bought the phone outright with a sim only contract.

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I agree @jonsie. I haven't seen a deposit that big before.