Solved: Re: Picture sending as a text and charges

Andy19681 · ‎28-08-2021

I wondered why o2 charge for a picture messages where most of my friends or contacts don't on other mobile operators?

pgn · ‎28-08-2021

Are you talking about MMS messages, @Andy19681?

Some general tips for MMS, regardless of network, here:

https://www.idmobile.co.uk/help-and-advice/mms-charges

Links to O2 Social Media Team here

View solution in original post

pgn · ‎28-08-2021

Are you talking about MMS messages, @Andy19681?

Some general tips for MMS, regardless of network, here:

https://www.idmobile.co.uk/help-and-advice/mms-charges

Links to O2 Social Media Team here

Cleoriff · ‎28-08-2021

Also @Andy19681 we have a community guide re MMS Guide: Accidental MMS Sending and How to Avoid it

Veritas Numquam Perit

MI5 · ‎28-08-2021

@Andy19681

All networks charge for mms either directly or through buying a bolt on to allow a number of free ones to be sent.

They are chargeable because they use and old level of tech which is not compatible with current data systems.

They way you can avoid charges is to use apps such as WhatsApp, Facebook messenger, line, wickr etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Picture sending as a text and charges

CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO ...

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable