cancel
Showing results for 
Search instead for 
Did you mean: 

Infuriating bill additions

GingerPrince
Level 1: Joiner
  • 15 Posts
  • 5 Topics
  • 0 Solutions
Registered:

I've an iPhone and every time I send an sms to somebody, it does that rich preview thing which sends a picture that I'm being charged 54p for. Over 5 quid added to my bill so far this month. 

I tried turning off mms but that means I can't receive any pictures from people as well as blocking me sending them.

 

Does anyone know of a way to either just stop sending mms or stop that rich url preview?

Message 1 of 15
1,482 Views
14 REPLIES 14

pgn
Level 77: Grand Master
  • 39940 Posts
  • 245 Topics
  • 1797 Solutions
Registered:

@GingerPrince - all the info on accidental MMS sending and how to set your phone up so it does not inadvertently send an SMS as an MMS because you have put an emoji in there... Guide: Accidental MMS Sending and How to Avoid it 

The guide makes reference to modifying the APN on your phone, info on how to get at the APN on an iPhone here if you need it.

Good luck!

Message 2 of 15
1,036 Views

madasaf1sh
Level 78: King of Kings
  • 12032 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

@GingerPrince 

 

I would suggest asking on one of the apple specific forums, such as macrumors.com as this seems to have been a feature enhancement by Apple


Try the below

 

Settings > Notifications > Messages - at bottom turn off Show Previews

 

 

Or put the URL in brackets so it doesnt preview it... 

 

 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 3 of 15
1,033 Views

Bambino
Level 86: Prestigious
  • 24405 Posts
  • 1060 Topics
  • 3819 Solutions
Registered:

@GingerPrince The guide offered above by @pgn suggests you and the people you're exchanging MMS with to download WhatsApp. If you use the app over a WiFi connection you can call, text, send MMS, and video call anyone anywhere in the world who also has the app for free. No brainer. 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 15
1,023 Views

GingerPrince
  • 15 Posts
  • 5 Topics
  • 0 Solutions
Registered:

Thanks but this completely blocks mms so I can't receive messages either.

Message 5 of 15
1,000 Views

GingerPrince
  • 15 Posts
  • 5 Topics
  • 0 Solutions
Registered:

The older people I'm talking to won't use data based message apps like what's app, messenger, signal, telegram etc 

Message 6 of 15
999 Views

GingerPrince
  • 15 Posts
  • 5 Topics
  • 0 Solutions
Registered:

This is for notification previews only 

Message 7 of 15
999 Views

Enlli
Level 69: Guiding Light
  • 8917 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

Still think it's best looking at the Apple forums. Far more people there must have encountered this.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 8 of 15
995 Views

MI5
Level 94: Supreme
  • 151812 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

Sending URL's via sms will result in an mms conversion every time.

This isn't unique to Apple and will happen on any phone.

The only way around is to use a different message app or don't send URL's in https form.

ie, if the URL starts " https://" try changing it to simply "www."

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 9 of 15
983 Views

Bambino
Level 86: Prestigious
  • 24405 Posts
  • 1060 Topics
  • 3819 Solutions
Registered:

@GingerPrince If your friends insist on using MMS and won't use apps like WhatsApp, you're up the creek. Maybe if you explained to them that their messages are end to end encrypted, making them much more secure as well as being free to use over WiFi, that might help. If it doesn't then there's nothing you can do.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 10 of 15
971 Views