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Phone bill

Alexzenna
Level 1: Joiner
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I paid £44 this morning to have the bar removed and set up a promise to pay but the bar has not been removed

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Enlli
Level 69: Guiding Light
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@Alexzenna wrote:

I paid £44 this morning to have the bar removed and set up a promise to pay but the bar has not been removed



Nothing we can do here. Just to say it can take 48 hours for payments to clear the system 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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Oxonian
Level 37: Blazing a Trail
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You @Alexzenna can avoid future issues of this nature by setting up a direct debit :-

 

Guide: How to Pay Your Bill (Airtime & Device Plans) 

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