Phone bill

[ElliotC]

I can’t afford this months bill and every number I ring is an automated service I just need to speak to someone directly is there a number for this 

[Bambino · Accepted solution]

@ElliotC 

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am