Solved: Re: Payment

Luk1 · ‎06-07-2023

I was assured my account won’t have issues yet I’ve been cut off. I can’t even phone o2 and I’ve had letters threatening legal action when if you check the notes I was told

i could pay late

MI5 · ‎06-07-2023

@Luk1

The system always overrides anything that O2 say to you.

Use Skype to call Payment management to be reconnected Guide: A Guide to Skype

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎06-07-2023

@Luk1

The system always overrides anything that O2 say to you.

Use Skype to call Payment management to be reconnected Guide: A Guide to Skype

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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