O2 no longer give an option to save rewards on pay and go just lost 13.00 pounds

[Anonymous]

Am mighty annoyed with O2 spent 130 over the last 1/4 and lost 13 pounds in rewards there new site does not give the option to save .... Any suggestions

[Anonymous · Accepted solution]

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@Anonymous wrote:
Am mighty annoyed with O2 spent 130 over the last 1/4 and lost 13 pounds in rewards there new site does not give the option to save .... Any suggestions

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I assume you've been going into your payg account and saving them.

I receive a text message well before the date to say what I'll be looking at getting and then another text message when they are ready to save or use as credit.

Info source : 02 website.

Get up to 10% of your top-ups back every three months. To talk, text, shop or do more.

O2 Rewards is our way of saying thanks and helping you have more fun.

Here's how it works.

You sign up. Every quarter we add up all your top-ups and give you 5% or 10% back. If you don't claim or save your O2 Rewards by next quarter you'll lose them.

You can spend it on extra credit, phones and accessories, shopping vouchers or Ticketmaster tickets.  Or save it for later.

After you've been with us for six months, we'll give you 10% back instead of 5%.

The longer you stay with us, the more you get back.