Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238054 Views
  • 2 replies
  • 2 kudos

Resolved! NO indoor coverage

Hi, I have moved to a new location few weeks back near to canada water station in London and is a prime location. Eventhough, its close to station and has ok reception outside (3 of 5 bars outside), there is absolute ZERO network indoors and am not a...

Anonymous by Not applicable
  • 5962 Views
  • 45 replies
  • 0 kudos

Resolved! PAYG tariff not added, bolt on instead.

Since October i have been using the pay as you go go go tariff. Today when i made my monthly £10 top up a works web bolt on was added instead.If i spent another £10 would the go go go tariff start working straight away or do i have to wait until next...

Anonymous by Not applicable
  • 1265 Views
  • 1 replies
  • 0 kudos

False Advertising....tut tut

I'm on simplicity and that's meant to have unlimited texts but i've just received a text from O2 stating i've got under 100 texts left and once that's gone i've gotta pay 12p a text! Any help..

Anonymous by Not applicable
  • 1614 Views
  • 5 replies
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Resolved! Finding details of my monthly account

I cannot get full details of my O2 monthly account - only Account Summary which gives my username and mobile phone number. Has anyone else had this problem or has anyone got any advice on how to sort out please?

Anonymous by Not applicable
  • 1722 Views
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O2 - So frustrating

Hello, my name is Gary Wright. When I initially got my contract phone I was 17, as such I was unable to have the contract in my name. So my dad became the account holder. I am now 25 and every time I try to contact o2 I have issues with getting past ...

Anonymous by Not applicable
  • 3743 Views
  • 9 replies
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Resolved! Changed to Contract from Pay as You Go.

Hello - another one from an oldie (not quite as old as "Cleoriff" but only by a year!) I recently moved from PAYG to contract - no problems so far with the service. However, I have received an email from o2: Thanks for choosing O2.You can look at you...

Anonymous by Not applicable
  • 3725 Views
  • 7 replies
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Resolved! how much data have i used?!

i was interested to see how much data i had used out of my monthly contract, but when i logged onto my02, there seemed to be two different figures for how much i have used. can any one tell me which is the correct one??!! i want to make sure i dont g...

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Anonymous by Not applicable
  • 2795 Views
  • 7 replies
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Resolved! Website is useless

And so is the o2 app! It never, ever lets me see my data useage so I have no idea if I'm close to the limit. And now the site just times out when I go to view a bill. My bill is 30p higher than usual, I was curious as to why but the site chugs along ...

Anonymous by Not applicable
  • 2038 Views
  • 6 replies
  • 1 kudos

Resolved! How long until I can upgrade and is it still every 18 months?

Hello everyone, Is there any way I can check how long I have until I can upgrade my phone? When I click on the link that says: "To check how long you’ve got until you can upgrade just click here. If you’re eligible, you’ll be able to do everything on...

Anonymous by Not applicable
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  • 1 replies
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Resolved! Data Bolt On Stand Alone

I have used up all of my data allowance in my contract (500Mb) for this month and just wanted to topup. Phoning 220 allowed me one topup of 100Mb for £3 and the MyO2 website allowed another topup of 100Mb for £3. I have run out again, but can't get a...

Anonymous by Not applicable
  • 2565 Views
  • 7 replies
  • 0 kudos