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No signal

Stella27
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have no signal and am unable to make and receive calls or if I do call I can not be heard as it keeps breaking up. You have confirmed there is and issue and could be another 5 days until sorted. It has already been 2 days. Please confirm  my bill will.be adjusted for the lack of service 

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Bambino
Level 86: Prestigious
  • 24427 Posts
  • 1062 Topics
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Registered:

@Stella27 This is not O2. This is a customer community.

You can speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



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