on 22-09-2023 13:00
I have no signal and am unable to make and receive calls or if I do call I can not be heard as it keeps breaking up. You have confirmed there is and issue and could be another 5 days until sorted. It has already been 2 days. Please confirm my bill will.be adjusted for the lack of service
on 22-09-2023 13:05
on 22-09-2023 13:05
@Stella27 This is not O2. This is a customer community.
You can speak to the Payment Management Team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)