No service

[JB1199]

Hi there got my pac code from sky yesterday and gave it to o2 yesterday 

Service from sky stopped today so put my new o2 sim in to fone today and it connected to o2 network straight away but only worked with temporary number on sim not my old number from sky 

A few hours later I am now getting emergency calls only 

I'm not getting any network service from o2 

I've tried switching off and on all day 

Still nothing 

Any help appreciated 

[MI5 · Accepted solution]

@JB1199 

It can take up to 24v hours so keep rebooting.

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

[JB1199]

Ok thanks for replying 

[MI5]

You're welcome and good luck.