on 07-12-2024 15:23
on 07-12-2024 15:30
on 07-12-2024 15:30
@Blueemmablue Do you have a 5G sim? Are you in a 5G area?
07-12-2024 15:50 - edited 07-12-2024 15:51
07-12-2024 15:50 - edited 07-12-2024 15:51
By 5G do you mean mobile data?
If it's 5G itself you will need to realise O2 is not the best
on 08-12-2024 16:14
on 08-12-2024 16:14
This app is mention @Blueemmablue in the guidance already provided to you ; it is actually quite good so you might want to give it a try :-
My Network App - Find Out More About Your Network Coverage | Apps | O2
https://www.o2.co.uk/apps/my-network
Understand your network coverage
With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:
- check the status of our network in your area – you don’t even need to enter your postcode
- test your network speeds
- report any issues with your service.
It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.