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New phone

Liz_Maria
Level 1: Joiner
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Hi. I had a New phone yesterday and had same number as my previous one.  New SIM says no registered network.  Does it take full 24 hours to register? Am I supposed do something?

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madasaf1sh
Level 78: King of Kings
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@Liz_Maria 


You just use your old sim card in the new phone. 


If it is a 5G phone and you have 5G coverage or want to use it in areas that do, then you need to do a sim swap as per the sim wallet that came with the phone. or follow this guide. Guide: Sim Swap: a mini guide 2017 update 


If you dont want / have 5G then just use your old sim.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12177 Posts
  • 70 Topics
  • 3246 Solutions
Registered:

@Liz_Maria 


You just use your old sim card in the new phone. 


If it is a 5G phone and you have 5G coverage or want to use it in areas that do, then you need to do a sim swap as per the sim wallet that came with the phone. or follow this guide. Guide: Sim Swap: a mini guide 2017 update 


If you dont want / have 5G then just use your old sim.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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