Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! remove Barr enable change to mobile

how do I remove the bar on charge the mobile so u enable

Resolved! Final Bill Error

Hello,I had a billing error that was disputed on a pay monthly account that I have now cancelled. I need to pay my final bill but O2 only presents automatic billing options that have the incorrect amount.How do I resolve this?

Resolved! New contract

I commenced a new contract with o2 yesterday via a third party. I called yesterday afternoon to migrate my previous number (also with o2) to my new sim.I was told that it would be connected within 24 hours, but mostly likely within the next 4.This se...

Resolved! Phone cut off

How do I talk to an actual person to sort my bill out I've been trying for weeks i can't even call o2 please someone help

Resolved! Phone contact in IPad

i am looking at buying a sim only deal Airtime: 60GB data | Unlimited minutes | Unlimited texts | 24 months contract | Monthly £16.00 can i use this in my ipad? The tariffs that come with ipads 02 sell are a lot more money>

02 Fraud

Hello everyone i was wondering if anyone can give me some help or point me in the right directionIt apears my daughter has been a vitim of the upgrade scam (posing as carphone warehouse).Now she has reported it to 02 and the police aswell as the bank...

Resolved! Does o2 price match

Hi I have been offered a contract fr 12m with o2 from uswitch. 30gb for £10 can this be price matched by 02

Resolved! Upgrade from Sim Only

Hoping I can get advice and an answer here regarding one of my sim only contracts... So My upgrade date to go from Sim Only to Handset is 28th Feb... however, I want to preorder the S22 Ultra and rumours have it that the preorders will end on the 25t...

Resolved! Significant Bill Increase

Hello, My tariff recently reduced in January as I had finished paying off my device. However, having just received this months bill my airtime/data tariff has doubled from last month- why is this?!

Resolved! Roaming in Singapore

Hi, I am due to travel to Singapore for a week.What is the best way to access data roaming? thanks

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