Re: My 02

Angels4167 · ‎14-03-2020

I want a new Sim card for my new phone as my old one doesn't work ie fit I want to keep my pay as you go number

Angels4167 · ‎14-03-2020

Hi my pay as you go sim is very old so I need pay as you go Sim or pay monthly sim on my old number

MI5 · ‎14-03-2020

Call customer service or pop into your local o2 shop Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎14-03-2020

If the sim is different it may have a pop out if it was a 3 in 1 simcard originally.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Bambino · ‎14-03-2020

@Angels4167 Easiest way to get a new SIM is to call into an O2 store, if you have one nearby. They will do everything for you. The process can take up to 24 hours, but it's normally much quicker than that. It was quite a few years ago that I did mine, but I was up and running within 20 minutes.

I DO NOT WORK FOR O2

MI5 · ‎14-03-2020

I did one in store recently and it was working before I left the store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

My 02

Credit to my account

Old legacy account - Dafault from 2019

Cancel Airtime plan only

Keeping my number on upgrade

Return under 14 day policy