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More expensive sim only for loyal customer compared to new?

Annacc
Level 1: Joiner
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Hi,

I have a sim only contract I would like to change. I can see the new customer rates are far cheaper than the rates O2 are offering me to change to. If I can't get a new customer rate I will move to a different company, is there anything you can do? 

Thanks

Anna

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MI5
Level 94: Supreme
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@Annacc 

Go though MSE for cheapest deals https://www.moneysavingexpert.com/cheap-mobile-finder/sim-only/o2/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Enlli
Level 69: Guiding Light
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We are all customers here like yourself so are unable to help.

However, why not have a look at the comparison websites for SIM free O2 deals

Simply take out the deal and then migrate your present number onto thr new SIM

Guide: Migration & porting into O2  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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Registered:

@Annacc 

Go though MSE for cheapest deals https://www.moneysavingexpert.com/cheap-mobile-finder/sim-only/o2/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Annacc
Level 1: Joiner
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Thanks for that, hadn't thought to look on MSE and there's some amazing deals. 

Anna

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MI5
Level 94: Supreme
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You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
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