Moorcroft Debt Recovery

[Grymbok]

My father-in-law cancelled his account with O2 a few months back. He's now had a letter from Moorcroft chasing an overdue debt, which says that they can make an "offer to reinstate your agreement and remove the suspension". He doesn't want to reactivate the account. Is this just a standard template and we can pay without concern, or are we at risk of O2 opening the account and making more charges here?

We had problems when the account was being closed with apparent fraud and attempts at account takeover, so really just keen to draw a line under this.

[MI5]

@Grymbok 

Pay the bill to Moorcroft and tell them you do not want to reinstate the account.

[jonsie]

They won't reinstate the account unless you request it

Just pay them the amount on the letter

[MI5]

Indeed

[jonsie]

You know, I have a wife like that....always has to have the last word 😂

[MI5]

All depends on the context innit

[jonsie]

😂😂