Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can I reactivate a SIM card believed to be lost prior

Found my phone again but SIM has been reported lost previously

Please where is my order

I have paid for this phone new upgrade and still not received but you still charging me. My name is Edna ************** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Changing pay monthly sim

I’d like to change my sim only monthly tariff to a lower rate with less data, calls and texts however the shop doesn’t show many options. Is there a £5-£8 a month sim that offers lower GB?

Free early upgrade but still being charged for my old phone!!

I recently got an email stating I could upgrade for free! However, when I went through the contracts and things to set up a new contract it had changed the direct debit from the initial upgrade screen from £45 a month to £67 a month which I thought w...

Cancel auto save programme

Cancel auto save program

Pay phone bill

I’d like to pay my phone bill and no one is answer the phone and I’m not receiving a code to log in to pay said phone bill

Paying my monthly bill abroad

It won’t let me pay my bill abroad as when logging in it asked for the security 6 digit number to be txt to my phone, but as I’m abroad it won’t txt to me as it’s not beginning with 07 out here +44

I still didn't recevied my phone

I still didnt recevied my phone I cant even track it

pac code needed

i wish to leave o2 and i need a pac code. i tried text PAC to 65075 and i did not get any responce. please help

PUFFL and annual price rises

On 9th September my PUFL (Pay Up Front for Life) Alltime 50 contract was automatically transferred to an O2 Unlimited 30D 500MB contract with the description that is costs "costs the same at £.00* per month". At the time it was confirmed that there w...

O2

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