Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250526 Views
  • 2 replies
  • 2 kudos

Resolved! Change phone number in iPhone settings

Hi all,I have just joined O2 on a pay monthly contract. I have ported my old phone number across from my previous provider (three) and this took place today. The only issue I’m having is my ported number is not showing in my phones settings, it’s sho...

NickD39 by Level 1: Joiner
  • 7169 Views
  • 11 replies
  • 0 kudos

Default Removal

I was wondering if someone would be able to help or give advice my partner tried to cancel her o2 contract but was having issues and after we thought it was resolved they sent a bill for what we thought was them trying to bill for uses after it was c...

Anonymous by Not applicable
  • 651 Views
  • 4 replies
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porting

I changed over from BT to O2 and was given a porting date of 28/11/2024 this never happened and after 8 or so phone calls to O2 I keep getting the same answer give it 5 to 7 days and it will change over which has not happened. the last 3 calls i I wa...

gogsy3 by Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

How To Speak With a Real Person about PTP Plan

Hi Guys I need to know how can I speak with someone about the PTP. I have been chatting and calling the O2 support and it is the most useless and pathetic service. There is no 2ay to speak with a REAL person. Can someone help or should I just leave O...

FAIIJEE by Level 1: Joiner
  • 350 Views
  • 3 replies
  • 0 kudos

Lost Service

Transferred to O2 in November. All fine till yesterday, then lost network access. Customer Support via ano phone in Tesco Store couldn’t resolve immediately and had no explanation for loss of service. This is my only means of contact with the outside...

JRPILOT by Level 1: Joiner
  • 248 Views
  • 1 replies
  • 0 kudos

Resolved! Old number

O2 pay monthly to o2 pay as you go

Dean66 by Level 1: Joiner
  • 273 Views
  • 1 replies
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Resolved! Using mobile in Spain

I have 150 GB on my phone and pay monthly . I’m going to Spain … will I be charged extra for calls and texts

Jaxtk by Level 1: Joiner
  • 333 Views
  • 1 replies
  • 0 kudos

Resolved! Lost Sim

I went to put my sim into another phone while phone got new screen but I have lost it- how do I get replacement

JoRose by Level 1: Joiner
  • 363 Views
  • 1 replies
  • 0 kudos

Resolved! remove one of two phones from my account

Hi, I have two mobiles on my account. I no longer need one of them and want to remove it from my account, which will reduce my monthly charge. How do I do this?

AllanM by Level 1: Joiner
  • 326 Views
  • 1 replies
  • 0 kudos