Solved: Monthly Bill

Anonymous · ‎16-05-2014

Hi

I am unable to view my previous bills online. I can see the bill for May 2014 and April 2014 but not able to view a bill prior to this. My contract started in September 2013 so I should be able to view all bills since then.

MI5 · ‎16-05-2014

I'd give CS a call on 202 and ask them to look into it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-05-2014

I'd give CS a call on 202 and ask them to look into it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎16-05-2014

@RajPatel2014 Hi! I am having similar problem. I can see a list of previous Bills going back 12 months but cannot download any of them. My experience is that the best "solution" is to wait 24 hours and try again.

Gerry

Anonymous · ‎16-05-2014

@Anonymous Good news - the O2 Accounts page is back. I have just been able to access bills going back to May 2012. So well done to the O2 backroom boys and girls - another problem sorted!

jonsie · ‎16-05-2014

Working for me too now.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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