Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Texts being undelivered

For the past couple of weeks my texts have not been getting recieved by one of my contacts, I am however still recieving theres; often getting duplicate texts in the process. The problem seems to come and go and so far I have not resolved it. I can s...

Resolved! Over-charged again

Hi Everyone, Hi Toby I joined this group as I need an urgent help regarding O2 over charging me and wouldn't be considerate even though I have been with them for over 5years. Here is my problem; Okay, I took out another line in February 2013, and eve...

Resolved! O2 Travel tariffs

I’m in France, I’ve just called O2 and spoken (for 20 mins at what cost I do not know) to an ignoramus who prefers to talk over people than actually listen to what they want. I have explained the message from O2 regarding O2 Travel how it states 50p ...

Resolved! No mobile data

Last week I upgraded my iphone 4 to 5s, and all has transferred fine apart from mobile data. I have made the changes required in settings, rebooted and still get message 'could not activate data network you are not subscribed to a mobile data service...

Resolved! Unlatching request

I am so frustrated with trying to get my iPhone 5s unlocked. It may have been my falt for submitting to many forms as I was unaware that my iPhone was not registered to my number. I'm sure I have fixed this issue by making a charged call and connecte...

Resolved! Bolt on

Hello I selected to add a bolt on of 1gb of data at a cost of £8.55 on Saturday afternoon but I have not heard anything. Could you please tell me if this had been added please?

Resolved! Won't let me do O2 Refresh?!

Hey guys! I'm trying to upgrade my phone early using Refresh. It says that if I pay 16 pound something I can upgrade early (Im due an upgrade on the 14th). I'm impatient and want to do it now... but everytime I click Refresh it just says that I'm una...

Resolved! Group messages sending as a multimedia message

There seems to be a few similar issues but none quite the same as mine;About a month back I recieved a message from a friend saying O2 had sent her an email saying that I had sent her a photo. I thought this was rather strange but forgot about it, si...

Resolved! How can I cancel o2 12 contract

I'm really unsatisfied with the 'monthly contract SIM card' I ordered from telesales of your company .It brought finically and psychologically bad effect on my life!The following points are my complains！1.the salesman hoodwinked me on the phone！2. th...

Resolved! Sim only contracts 12 month

Hi. I am currently on pay as you go. I would like to get a 12 month contract sim only. How do I keep my number?

O2

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