Lack of signal

[P_Stead]

Why should I pay my bill. We have been without a signal around our local area for a week and are still advised it will be another week due to upgrade work. Still being billed though, why?

[madasaf1sh]

@P_Stead 

Because if you read your terms and conditions there is no guarantee of 100% service uptime or guarantee of coverage. 

So to put it simply you still need to pay... Dont like it then all mobile networks operate the same, but you can always pay off your tariff / device and go to another network Guide: Cancelling Your Contract 

[Oxonian]

@P_Stead 

These might help you :-

Guide: How can I sort out my network issues? 

Guide: Is the network down for me or everyone? 

My Network App - Find Out More About Your Network Coverage | Apps | O2

https://www.o2.co.uk/apps/my-network