cancel
Showing results for 
Search instead for 
Did you mean: 

Just placed order but dont see it on my o2 page

NOVATROOP77NI
Level 3: Thinker
  • 50 Posts
  • 17 Topics
  • 1 Solutions
Registered:

I just placed an order for the iphone 13 128gb model but issue I have is I cannot see it my o2 page I have the email and confirmations that I paid a £330 deposit because of bad credit history. But nothing showing on my dashboard but do have confirmation emails? Do these take more time to appear on dashboard

Message 1 of 3
790 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 152008 Posts
  • 651 Topics
  • 28910 Solutions
Registered:

@NOVATROOP77NI 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
778 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 152008 Posts
  • 651 Topics
  • 28910 Solutions
Registered:

@NOVATROOP77NI 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
779 Views

NOVATROOP77NI
Level 3: Thinker
  • 50 Posts
  • 17 Topics
  • 1 Solutions
Registered:

What it ended up being was that I ordered it off a old stale account didnt think I used my email address before but aprenlty i had to reset.

 

They said it should copy to the dashboard as soon as its posted out how are they these days on timelines

Message 3 of 3
759 Views