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International text messages

AG13
Level 1: Joiner
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on ‎04-04-2020 17:14

on ‎04-04-2020 17:14

I returned from Marrakech a couple of weeks ago and having received my most recent bill noticed that I have been charged for 20 text messages on the day I left when I actually didn't send any.  The bill shows the messages as being sent within a two minute period and I most definitely didn't send any messages.  How can I resolve this please?  

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MI5
Level 94: Supreme
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on ‎04-04-2020 17:15

on ‎04-04-2020 17:15

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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