International Calls

[Anonymous]

I took a contract out on February and was told in the O2 shop international calls where included, when I started getting charged for friends in Southern Ireland I went to the shop and complained they said there was no such contract in 02, the Lady who sold me the contract thought it did exist, but it was phone into from other countries the manger of the shop said, I said I have been mis sold and they paid me back what calls I had used over a 6 weeks period but informed me that's it and no more pay backs, what I would like to know is there a tariff or bolt on that I can get to do me for calling Southern Ireland cheaper than what the cost is now, roll on to the end of my contract as am gone for good from 02.

[perksie · Accepted solution]

Perhaps this would help:

http://www.o2.co.uk/internationalfavourites

O2 can't supply you with something they don't sell.

[Bambino]

The OP would be better off using Skype or Viber if they're making that many international calls.

[perksie]

I doubt this is about making the calls, more about getting O2 to supply what the OP thinks they were promised, which is a contract with international calls included, which is not a product they sell.

[Anonymous]

Just found a site dail a code that let's me use their code with 02 and it will cost me 8p per minute to a mobile in Southern Ireland and the also do it with most other networks, so changing in February won't be a big hassle, thanks for all your answers guys it's much appreciated.

[Anonymous]

Take care.

[perksie]

---

@Anonymous wrote:
Just found a site dail a code that let's me use their code with 02 and it will cost me 8p per minute to a mobile in Southern Ireland and the also do it with most other networks, so changing in February won't be a big hassle, thanks for all your answers guys it's much appreciated.

---

Some of these sites use methods not approved by O2 to get around the normal call charges, O2 are aware of these and have been known to cancel the accounts of people using them.

[jonsie]

Be careful, O2 have been known to block accounts using some spurious sites.