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I paid outstanding bill on my account money went out of bank but hasn’t changed and still saying owe

Shane211
Level 1: Joiner
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I paid outstanding bill on my account money went out of bank but hasn’t changed and still saying owe that balance 

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madasaf1sh
Level 78: King of Kings
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@Shane211 

It can take upto 48 hours for your account to be restored if it was suspended, and for my o2 to update. 


You will need to call payment management in the morning, and depending on the deliquency is whether they will reconnect your account. 

The number to call is 0800 902 0217 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12121 Posts
  • 69 Topics
  • 3231 Solutions
Registered:

@Shane211 

It can take upto 48 hours for your account to be restored if it was suspended, and for my o2 to update. 


You will need to call payment management in the morning, and depending on the deliquency is whether they will reconnect your account. 

The number to call is 0800 902 0217 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
417 Views