Solved: I'm being charged by numbers I do not know

Matt_whatever · ‎23-06-2023

Hi,

In the last 2 months bills I have been charged for MMS by phone numbers I do not know;

Apr - May

07966 903828 £0.65

May-Jun

07703 253841 £0.65

07534 433775 £0.65

I have received spurious texts / WhatsApp messages. But, I never open or read them. Immediately just delete.

If it is these, how am I getting charged.

Please help.

Best regards, Matt

MI5 · ‎23-06-2023

@Matt_whatever

The numbers are all a business of some sort which you may have messaged thinking you were sending a text message, however, if the text is too long it will automatically convert to an MMS.

Guide: Accidental MMS Sending and How to Avoid it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-06-2023

@Matt_whatever

The numbers are all a business of some sort which you may have messaged thinking you were sending a text message, however, if the text is too long it will automatically convert to an MMS.

Guide: Accidental MMS Sending and How to Avoid it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Matt_whatever · ‎27-06-2023

You are correct

Thank you for your help and time.

MI5 · ‎27-06-2023

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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