How do I pay my outstanding bill?

[bjg23]

I left o2 last week after being scammed. I cancelled my direct debit on the advice of o2 customer services. I wish to pay my outstanding bill of £3.03 but there is now no way to do this. Please help.

[Cleoriff · Accepted solution]

@bjg23 

You need to contact payment management.

Details here Guide: How to find help & contact O2 

To pay bills, ask for payment extensions or query bills etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

You can use Skype to call Guide: A Guide to Skype