How can I contact O2 from overseas to cancel my contract?

[ally3110]

I have a 12-month SIM-only contract that is ending shortly, and I don't want to continue paying for it after the 12 month period ends as I no longer live in the UK. It seems that O2 are only taking urgent calls which is completely understandable, but there doesn't seem to be a way to contact them via email/messenger to ask that the payments be stopped. I don't want to spend a long time on hold on an international call if possible, so if anyone has any suggestions they would be greatly appreciated.

[Cleoriff · Accepted solution]

Hi @ally3110 

Guide: Cancelling Your Contract 

There are numerous numbers in this guide to contact O2. There is also a guide to Skype which you could use. Guide: Coronavirus Community Help and Support 

Currently the best number to get through to O2 is 0800 587 4005.

[MI5]

@ally3110 

+443448090202 is free to call from abroad.

[ally3110]

Thank you! I didn't even think to use Skype, but it's all been sorted now.

[Cleoriff]

Excellent news @ally3110