Galaxy buds3 pro for £20 offer

[Adam19782022]

I have carried out a switch up via my O2 and it mentions buds3 pro for £20 how do I get this offer? I assume a code will follow once sale confirmed?

[MI5 · Accepted solution]

@Adam19782022 

Get a pair of Samsung Galaxy Buds3 Pro worth £219 for £20. Ends 7 August.

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Pre-Order a Samsung Galaxy Z Fold6 ("Qualifying Purchase") direct from O2 between 10 July 2024 until 7 August 2024 and receive a voucher for £199 off one pair of Galaxy Buds3 Pro. Galaxy Buds3 Pro usually £219. Customers who purchase the Samsung Galaxy Z Fold6 will receive an SMS containing a unique voucher code with a value of £199 after 30 days of purchase date. After voucher code received, add the Galaxy Buds3 Pro to your basket on the O2 website by selecting pay in full option. Within the basket paste your unique voucher code into the ‘Got a promo code?’ section for discount to be applied. Discount can only be applied to the cost of the Galaxy Buds3 Pro. Voucher code expires on 02 October 2024. Voucher code can only be used once, in a single transaction. One voucher code per transaction. One claim per customer. To qualify for the offer, you must not change your device within the first 14 days. Subject to availability, while stocks last. No cash or alternatives. Offer may be withdrawn or amended at any time. Change of mind policy applies to Qualifying Purchase and Galaxy Buds3 Pro as a bundle. If you return the Qualifying Purchase without the Galaxy Buds3 Pro, you will be charged the standard retail price for the Galaxy Buds3 Pro. 18+ Terms apply, see o2.co.uk/terms Opens in new tab

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[leeb9972]

Any update on when these will be distributed, mine has been "PROCESSING" for near a month now

Order number [Removed]

Thanks, Lee

[Oxonian]

@leeb9972 

You need to contact O2. Unfortunately, this is a customer to customer community so we cannot access your account or provide other direct help.

I suggest that you message O2 on social media :-

Facebook : https://o2uk.co/O2CFB

X (previously known as Twitter) : https://o2uk.co/O2CTW

Instagram : https://o2uk.co/O2CIG

The social media team are based in the UK and have a good reputation for solving customer problems.

A complete schedule of how to contact O2 is in :-

Guide: How to find help & contact O2 

[7wait]

Any luck with your order, we have been waiting over 10 weeks now and still processing.  We have visited our local store 3 times now, contacted customer services and send an email complaint and still nothing.  false advertising, never had issues with promotions from Samsung, clearly cannot meet demands.

[Oxonian]

If you @7wait are aiming that question at @leeb9972, you need to tag him thus.

However, he has not logged in to this forum since 10 September 2024, the date of his post above, which might imply that his problem has been resolved. 👍