Galaxy buds 2 pro

[Michael99]

Help!

I ordered my Samsung galaxy s23 in October 4th and I should have received the code for a free pair of buds. 

It's been almost two months and I still haven't received the code. I have tried contacting through the agent chat (three times) and via the phone ( twice), only to be told "it's a known issue" and that they will send me a code in 48 hours or two to five working days but still nothing.

Today I hear from advisor that offer ends 4 Oct. Does not include that day.

This is getting ridiculous.

[pgn · Accepted solution]

Details of offers in here, @Michael99 

Guide: Gift with Purchase  - including who to contact for help at each stage. Good luck!