GPRS help

[Anonymous]

Hello. Iv asked a O2 guru this question before and got no help..
I don't get any GPRS signal at all. I can only use iMessage and any apps when I'm connected to wifi!
It never used to be this bad.
When out and about I have to turn cellular data off, so that those who iMessage me, have to send a text so that I receive it. Then connected to wifi.. I'll probably receive their iMessages about 3 days later!!
It's really getting me down now and I'm fed up! Please can someone suggest any explanation before I lose the plot...
Thank you...
Stefy may x

[Anonymous]

Hi

Self help thread here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...

And try cleaning or replacing your SIM card at an O2 shop.

Try your sim in another phone if possible as a process of elimination.

You may need to have your phone checked out by the manufacturer.

Edit to add link.

[MI5]

Not much you can do if there is no data signal in your area.
Does the service status show that you "should" get data services....?

It may also be worth poping into your nearest Apple store and getting them to check the phone is working OK for you.

[Anonymous]

This is a new phone as I had problems with my last one...
Iv always has reasonable signal.. Not perfect but now it's non existent.
Done the new sim etc

[Anonymous]

Does this happen at home and local only or everywhere ?

Download the MYNETWORK App to report local masts. Ask people also on o2 in your area if they have similar issues and ask them to report them too.

[Anonymous]

Things should improve regarding signal.

Network Future http://www.o2.co.uk/connectivity/network-coverage/the-next-big-thing