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Esim.

Yulian
Level 1: Joiner
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how can i change my sim card into an esim online?

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MI5
Level 94: Supreme
  • 152089 Posts
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@Yulian 

The only way online is through your MyO2 if you are on the new billing system.

If not, you need to go in store with photo ID or call O2 to send one out.

Note, if you call, your current sim will be disconnected immediately.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152089 Posts
  • 651 Topics
  • 28927 Solutions
Registered:

@Yulian 

The only way online is through your MyO2 if you are on the new billing system.

If not, you need to go in store with photo ID or call O2 to send one out.

Note, if you call, your current sim will be disconnected immediately.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
359 Views