Solved: Email

Jan28 · ‎13-08-2023

I pay diect debit and I have received an email from yous saying you are going to set up a direct debit?

Enlli · ‎13-08-2023

Nothing to worry about.

O2 are moving people to a new billing system which requires a change of DD name from O2 to Telefónica

Everything stays the same.

Still, going by posts on here O2's lack of explanation has caused a bit of a panic

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Enlli · ‎13-08-2023

Nothing to worry about.

O2 are moving people to a new billing system which requires a change of DD name from O2 to Telefónica

Everything stays the same.

Still, going by posts on here O2's lack of explanation has caused a bit of a panic

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

O2